Welcome to the shipping policy of Lunrex. Our shipping policy is designed to provide transparency about the shipping process and make it easy for our customers to understand.
Ship From
All our products are shipped from the United States of America (USA).
Processing Time
We strive to process and ship orders as quickly as possible. Most orders will be processed and shipped within 3-4 business days. However, please note that processing times may be longer during peak shopping seasons or for customized orders.
Shipping Time
Once your order has been processed, it will be shipped via your selected shipping method. Shipping times may vary depending on your location and the shipping method selected. Standard shipping typically takes 2-6 business days within the United States.
Shipping Fee
We charge a flat rate of $7.95 for all our orders. This fee includes shipping, handling, and packaging costs.
Return Policy
We offer a 14-day return policy to ensure customer satisfaction. If you are not satisfied with your purchase, you can return it within 14 days for a full refund or exchange. Please refer to our Return Policy for more information on eligibility and instructions on how to initiate a return.
Business Days
Our business days are Monday through Friday, excluding holidays. Please note that orders placed on weekends or holidays will be processed on the next business day.
Contact Us
If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us via email at hello@lunrex.com